Frequently Asked Questions
Your guide to a seamless deVINE shopping experience
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. All items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
At deVINE, we are committed to ethical fashion. We use a combination of organic cotton, recycled polyester, and eco-friendly dyes to ensure our environmental footprint is as small as possible.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite well-fitting garment for the most accurate fit.